Customising your settings
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      Understand Blocklists

      This article provides a guide on preventing contacts from receiving invitations by adding them to your blocklist

      If you have contacts you'd prefer didn't receive follow-up invitations, you can add them to your blocklist, which will block all invites from being delivered to them. 

      Tip: If you have regular customers you would like to send invitations to periodically, use the Cool Off Period setting to block repeated invitations from sending in a given timeperiod. 

      Adding one contact to your blocklist 

      1. Login to your betterbunch account

      2. Head to the Settings page on the bottom left of your dashboard

      3. Navigate to the Block list tab 

      4. Type the contact name, mobile number and/or email address into the text boxes. 
      5. Select Add Contact
      6. Don't forget to click Save!
      example_blocklist

      Adding a list of contacts to the block list 

      Importing a CSV file is a simple way to add multiple contacts to your block list at once.

      1. Create a spreadsheet of contacts you'd like to add to your blocklist. 

      2. Format the spreadsheet to meet the requirements for import files.  

      3. Login to your betterbunch account.

      4. Navigate to the Settings page on the bottom left of your dashboard

      5. Open the Block list tab 

      6. Select Browse or drag and drop your CSV file into the box 
      7. Click Save. to import the list

      Note: You can check your blocklist customers at any time by clicking 'You currently have X people in the blocklist'  from the top of the blocklist page.