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Understand the Cool Off Period

Learn how the Cool Off Period blocks repeat invitations

The Cool Off Period prevents you from sending repeat invitations to the same contact within a chosen timeframe.

Invitation Type How Cool Off Period Applies
Manual invites Blocks sending if the contact is within the set period (you can override).
Automated invites Automatically deleted if within the period (view in Automation logs).
Shareables Contact created added via Shareables are checked against Cool Off rules.

Tip: We recommend setting your Cool Off Period between 90–180 days.

How It Works

  • If your Cool Off Period is set to 90 days and you send an invite today, the same contact cannot receive another invite until 90 days have passed.

  • This applies to all invitations created manually, via automation, or generated from Shareables scans and clicks.

Manual Invitations

When sending a single or bulk invitation:

  • If a contact is within the Cool Off Period, a pop-up notification alerts you.

  • You can either:

    • Respect the Cool Off Period (default), or

    • Override it by checking the box next to the contact’s name.

example_cooloffperiod

Automated Invitations

  • If Automation creates an invite for a contact within the Cool Off Period, betterbunch automatically deletes the invitation.

  • These deleted invitations will appear in your Automation logs and can't be viewed from your Invitations log.

Caution: If you use the Purge Sensitive Data feature, contact details may be erased. This can compromise Cool Off Period checks, as betterbunch will not have the data needed to cross-reference.