Weekly review checklist for betterbunch success

A weekly routine helps you collect more reviews, strengthen your reputation, and get the most out of betterbunch.

Tip: Schedule a recurring calendar reminder (e.g., Thursday at 10:30 a.m.) to complete this checklist.

Complete these steps once a week:

Send invitations
- Manual users: Send single or bulk invites for all customers served in the past 7 days.
- Automation users: Compare invitations created vs. jobs completed to confirm the connection is working smoothly.
Invite extra contacts
- Send single invites to contacts outside your usual customer base (e.g., new site managers, suppliers, multiple contacts in an account).
Respond to new Google reviews
- Use the AI Responder to reply quickly and stay on-brand.
Respond to private feedback
- Check the Feedback page for private comments and follow up with unhappy customers directly.
Check for missing Google reviews
- Go to Reviews → Missing to check whether any reviews have disappeared from Google. If you believe a review was removed incorrectly, add supporting notes and follow the steps to request reinstatement. Learn what to do if a Google review goes missing.
Share milestones with your team
- Celebrate review milestones or positive mentions to keep everyone engaged.
Review Shareable scans
- Track scan numbers and discuss results with your team. Consider incentives (e.g., “20 scans = team lunch”).

If you need support with your review strategy, ask our Support Bot to connect you with an agent.

A 5-minute routine to keep betterbunch working at its best.