How to create and use betterbunch QR Codes

Everything you need to know to set up betterbunch QR codes and Shareables for collecting feedback.

With betterbunch, you can generate QR codes and add them to printed materials such as posters, flyers, stickers, and business cards. These printed materials are called Shareables.

When someone scans a QR code on your Shareable, they are directed to your 👍🏼 👎🏼 page:

• Happy customers are invited to leave a reviews

• Unhappy customers share feedback, helping you respond and improve.

Every scan is recorded as a unique invitation in your logs, making it easy to track and measure customer engagement.

Types of QR Codes

Ways to Get Shareables

Shareable Tips

Tracking and Measuring Shareables

Types of QR Codes

Regular QR Codes

• Direct customers to your 👍🏼 👎🏼 page.

• Positive feedback is routed to leave reviews.

• Negative feedback is collected privately.

• Every scan is logged as a unique invitation

Better Rewards QR Codes

• Customers enter their name and email for a chance to win a $500 voucher (funded by betterbunch).

• They are then directed to your 👍🏼 👎🏼 page.

• Both positive and negative feedback counts as an entry.

• Positive feedback is routed to leave reviews.

• Negative feedback is collected privately.

• Every scan is logged.

Two Ways to Get Shareables

Option 1: Let betterbunch Design for You

• Complete the online order form with your preferences.

• Our designers will create professionally designed Shareables (posters, flyers, stickers, cards or stands).

• Packs are delivered ready to use.

Option 2: Create and Print Your Own  

1. Log in to your betterbunch account

2. Navigate to Shareables in the left menu, and open the QR Code tab

3. Click Add new QR code and give it a descriptive name
4. Toggle Incentive ON for Better Rewards, or leave OFF for a regular code

5. Customise design (pattern, corners, colors, brand palette)

6. Click Create QR Code then download 

7. Insert it into your own materials (Canva, Adobe, etc.) and print with your local printers

Shareable Tips

• Use professional printing for higher quality and lower costs.

• Consider combining your Shareable efforts with betterbunch Links in digital channels (newsletters, email signatures, websites).

• Use different Shareables for different teams or locations to track performance separately.

• Use Shareables for team incentives. Reward the staff member whose Shareable generates the most positive feedback.
• Try handing Shareables out after quoting a job to help gather feedback and reviews from prospective customers. 
• Use Shareables to gather feedback and reviews from tenants in rental properties. Simply hand them out after the job's complete, or leave them on the kitchen bench. 

Tracking and Measuring Shareables

1. Log in to your account.

2. Navigate to Shareables in the left menu

3. Select the QR code tab

4. Select the three dots on the top of the Shareable tile you want to review, then click Analytics

5. Review three key metrics:

   • Scans: how many times customers scanned your Shareable.

   • Sentiment split: number of happy vs. unhappy responses.

   • Next actions: happy customers who went on to leave a review vs. unhappy customers who gave feedback.