Shareables: Collect more feedback easily accross your business

Learn more about Shareables—printed cards, posters, flyers, stickers, and table stands that make it easy to collect more feedback and reviews, faster.

What are Shareables?  

Shareables are ready-to-use posters, flyers, stickers, and table stands that help you collect customer feedback from more areas of your business.

Each Shareable includes a unique QR code that customers can scan to share feedback. Every scan counts as an invitation in your Invitation logs, so you can track participation and results.

How Customers Experience Shareables

Creating Shareables

Tracking and Measuring Shareables

Shareable Tips 

Frequently Asked Questions

How Customers Experience Shareables

  1. Hand your Shareable cards to customers after a job's complete, or display your Shareable posters in a high-traffic area of your business.

  2. A customer scans the QR code.

  3. They enter their name and email for a chance to win a  $500 Better Rewards voucher (covered by betterbunch at no cost to you).

  4. They’re directed to your 👍🏼  👎🏼 page: 

    • Happy customers are guided to share reviews.

    • Unhappy customers are asked to share private feedback so you can respond directly.

Give it a go and see for yourself—this is exactly what your customers will experience!

Blue Flyer

Important: Google prohibits offering incentives for reviews. With Better Rewards, customers can enter the prize draw regardless of positive or negative feedback. They are not required to leave a review to enter.

Creating Shareables

You now have two ways to get Shareables:

1. Order Shareable packs 

You can order pre-designed or custom-designed Shareables (that include your own branding) directly through our order page: Order Shareables Pack

Simply place your order, and we’ll deliver them to you.

2. Download and print your own

Prefer to customise or handle printing yourself?

  1. Log in to your betterbunch account

  2. Navigate to Shareables in the left menu

  3. Select the type (poster, flyer, card, sticker or table stand).

  4. Choose a template, give it a name, and add it to your library.

  5. Download the file and print using your own printers or a professional printing service.

Note: If you’d like to design your own Shareables, you can generate unique QR codes under betterbunch QR codes and add them to your branded designs.

Tracking and Measuring Shareables

  1. Log in to your account.

  2. Navigate to Shareables in the left menu

  3. Select the type (poster, flyer, card, sticker or table stand)

  4. Select the three dots on the top of the Shareable tile you want to review, then click Analytics
  5. Review three key metrics:

    • Scans: how many times customers scanned your Shareable.

    • Sentiment split: number of happy vs. unhappy responses.

    • Next actions: happy customers who went on to leave a review vs. unhappy customers who gave feedback. 

example_shareable_analytics

Tip: To compare multiple Shareables, select the tiles and click the pie chart icon or for deeper analysis, export your invitation logs to CSV and build reports in Excel or Google Sheets.

Shareable Tips

  • Use different Shareables for different teams or locations to track performance separately.

  • If you create your own designs, consider professional printing. It’s often cheaper and looks better.

  • Use Shareables for team incentives. Reward the staff member whose Shareable generates the most positive feedback.

  • Try handing Shareables out after quoting a job to help gather feedback and reviews from prospective customers. 
  • Use Shareables to gather feedback and reviews from tenants in rental properties. Simply hand them out after the job's complete, or leave them on the kitchen bench. 

Frequently Asked Questions 

Q: What if a customer scans multiple times?
A: Multiple scans within 7 days count as one invitation. After 7 days, scans are counted as new invitations.

Q: If a contact leaves negative feedback through my Shareable, can I see their details? 

A: Yes. Review the unhappy contact's name, email and comments in your feedback menu. An email will also be sent to your notification email address.

Q: I don't want to incentivise my customers to share their feedback. Can I create a Shareable that doesn't enter customers into the draw to win? 

A: Yes. Generate a QR code with the Incentive toggle OFF and add it to your own designs.

example_non-incentive

    Q: How does Promotor Retargeting work with Shareables? 

    A: If a customer scans your Shareable but does not proceed to leave a review, 24 hours later, betterbunch will deliver a promotor retargeting email asking them to share. 

    Q: What happens to a Shareable when my subscription ends? 

    Shareables become inactive. Scans show an error message until your subscription is renewed.