Learn how to connect your Google Business Profile (GBP) to betterbunch
You can connect your Google Business Profile in two ways:
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Review Sites connection prompts happy customers to leave Google reviews.
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Dashboard connection lets you monitor and respond to reviews inside betterbunch.
Connect GBP to Review Sites (collect reviews)
This connection sends happy customers to the connected GBP to leave reviews.
Caution: Without a connected Review Site, customers won’t be prompted to post reviews on your GBP.
Outreach invitations sent via betterbunch (SMS and email) will be suspended until a review site is connected and Shareables, Links and QR codes will not direct happy customers to Google.
Steps:
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Log in to your betterbunch account.
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Go to Settings (bottom left).
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Open Review Sites.
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Click Connect on the Google tile.
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Sign in to the Google account that manages your GBP.
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If you don’t know the login, use the pop-up prompts to search for your GBP.
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Tip: Send a test invitation to yourself to confirm the right GBP before inviting customers.
Connect your Google Business Profile to your dashboard
This connection gives you better visibility into your reviews in betterbunch. You can monitor trends over time and reply to Google reviews directly with the help of the AI Responder.
Steps:
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Log in to your Betterbunch account.
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Go to Reviews in the left menu.
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Click Connect an account.
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Select the Google logo, and click Next.
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Sign in to your Google account.
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Need help? Check this guide.
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Click Allow to give Betterbunch access.
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Click Continue.
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If you manage multiple GBPs, select the correct one from the dropdown.
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Troubleshoot
- Reviews not displaying on your dashboard? Check you have connected your GBP using a Google account that owns or manages your GBP.
If you're not sure who owns or manages your GBP, checkout this guide or contact support for help.